Support

Get help with the JevModel API.

For API, billing, or account questions, contact support and include the details that let us reproduce the problem quickly.

Email support

support@jevmodel.io

Useful details

Include the endpoint you called, the request body you sent, the status code and error message you received, and the request ID from the response. Please do not email your API key.

Common questions

Check the pricing page for credit costs and plan limits, and the API requests page in your dashboard for the history and result of every call you have made.

Response scope

Support can help with API errors, credits, and account access. Decisions returned by the model are generated output, so we can explain how they were produced but cannot guarantee a specific outcome.